Due to changes in the supply chain, increased duty costs threatened the competitiveness of a new worldwide car model. These costs were perfectly avoidable, but keeping up with changing legal requirements presented a huge administrative workload that could not be solved with spreadsheets and outsourced customs formalities.
Agristo is a world player in the development and production of frozen potato products. As a Belgian company with headquarters in Harelbeke and more production units in Nazareth, Wielsbeke, and Tilburg The Netherlands, Agristo specialises in offering an extremely wide range of potato-derived products, which they export to Europe, the Middle East, Africa, the Americas, Oceana, and Asia. Exports represent over 95% of their annual revenue.
Isuzu Motors Europe NV imports and exports parts and accessories for commercial vehicles, pickup trucks, industrial and marine engines. Prior to contacting Customs4trade (C4T), Isuzu Motors Europe had no internal customs team and was working with customs brokers to manage their import/export operations. However, this minimized their control and visibility and left them dependent on external service providers.